BRUVIK FAQ

Questions & Answers

Shipping & Delivery

Yes. Worldwide shipping is already included in the price. We use Bring/ Posten in Norway and DHL express with 3 days delivery time.

When we have received your order, you will automatically receive an e-mail confirming your order. Orders made before 2 PM (CET) will be picked, packed and shipped the same day.

Norway: All orders in are shipped with Bring/ Posten. Delivery time in Norway is usually 1-2 working days.
Other countries worldwide: Delivery time is usually 2-4 working days with DHL Express.

If you want to change a product into another model, strap color etc., please contact us at contact@bruviktime.com so we are able to reserve the new item in our stock immediately. You are always entitled to an exchange or refund within 30 days after you have received your package, as long as the item has not been used. All original packaging shall be returned together with the product without having been tampered with. Please note that you are responsible for the product until it reaches us.

Payment

We accept the following credit cards: Visa, MasterCard, Visa Electron, Paypal, Apple Pay and more through Shop Pay. You can also choose to pay with your Klarna account

The amount will be deducted from your account when the purchased item(s) leaves our stock. Prices are included Norwegian VAT. Unless you are from countries where you do not have to pay Norwegian VAT such, US or AE, then the prices will be shown excluding VAT.

Klarna Payment Options

Klarna offers flexible and secure payment solutions that give your customers more ways to pay for their orders:

Payment Options:

Klarna Pay in Full

  • Pay immediately using your online banking details
  • Funds are debited from your bank account right away
  • Quick and secure direct bank connection

Klarna Pay Later

  • Pay for your order at a later date
  • Choose between a two-week or two-month payment schedule
  • Receive your order now, pay when it's convenient

Klarna Pay in 3

  • Split your purchase into three equal, interest-free payments
  • No hidden fees or interest charges
  • Automatic payments spread over time

Availability: Klarna is available for customers in the European Economic Area (EEA), UK, and Switzerland. Payment options vary based on order amount and customer location.

Supported Currencies:

  • Euro (EUR)
  • Great British Pound (GBP)
  • Norwegian Krone (NOK)
  • Danish Krone (DKK)
  • Swedish Krona (SEK)
  • Swiss Franc (CHF)
  • Czech Koruna (CZK)
  • Polish złoty (PLN)

Experience flexible shopping with Klarna's trusted payment solutions

Shop Pay Payment Options

Shop Pay offers flexible and secure payment solutions for a faster checkout experience:

Accepted Payment Methods:

  • Visa, Mastercard, American Express, and other major credit cards
  • Debit and credit cards
  • iDEAL for customers in the Netherlands

Shop Pay Installments:

  • Split your purchase into four equal payments, every two weeks with 0% interest (US and Canada)
  • Monthly installment plans with no hidden fees (US, Canada, and UK)
  • Pay with your debit card in all supported countries
  • Credit cards may be available for certain installment orders

Fast & Secure Checkout: Shop Pay saves your email, payment information, and shipping details for quicker future purchases. Your information is securely stored and only shared when you place an order.

Requirements:

  • Valid debit or credit card enabled for online purchases
  • Billing information must match your bank account details

Experience faster, more convenient shopping with Shop Pay's one-click checkout solution.

Product

Some Bruvik models come with an additional strap, giving you the option to change the look — from sporty to formal, or somewhere in between.

The straps are attached with standard spring bars (bracelet pins), making them easy to change using a basic spring bar tool (not included, but available online or at most watch or jewelry stores). To change the strap:

  1. Place the watch face down on a soft surface.
  2. Use the tool to gently compress the spring bar from the side or lug hole.
  3. Slide the strap out from between the lugs.
  4. Position the new strap and reverse the process to click it into place.

If you'd prefer a professional touch, any local watch shop or jeweler can do it quickly and safely.

You can always sign up for our newsletter on bruviktime.com to get the latest news on our collections, release dates, practical information concerning our watches and their care, etc.

If you should have any complaints regarding wrong, damaged or missing items, please contact us by email at contact@bruviktime.com

Bruvik watches comes with a 3-year factory warranty against any defects errors and omissions from production.